Privacy Policy

November 21, 2024

Hill Insurance Agency LP values its users’ privacy. This Privacy Policy will help you understand how we collect and use personal information from those who visit o9ur website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Hill Insurance Agency LP of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Hill Insurance Agency LP decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to Hill Insurance Agency LP, and it governs any and all data collection and usage by us. Through the use of this website, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that Hill Insurance Agency LP does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following:

  1. What personally identifiable information is collected from you through our website;
  2. Why we collect personally identifiable information and legal basis for such collection’
  3. How we use the collected information and with whom it may be shared;
  4. What choices are available to you regarding the use of your data; and
  5. The security procedures in place to protect the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user. This website collects various types of information, such as:

  • Voluntarily provided information which may include your name, address, email address, billing address and information, etc. which may be used when you purchase products and/or services and to deliver the services you have requested.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

  • To better understand your needs and provide you with the services you have requested;
  • To fulfill our legitimate interest in improving our services and products;
  • To send you emails containing information we think you may like when we have your consent to do so;
  • To contact you to fill out customer service surveys;
  • To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

Hill Insurance Agency LP does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

Hill Insurance Agency LP may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from your insurance carrier.

Hill Insurance Agency LP may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Disclosure of Information

Hill Insurance Agency LP may not use or disclose the information provided by you except under the following circumstances:

  • As necessary to provide services or products you have ordered;
  • In other ways described in this Policy or to which you have otherwise consented;
  • In the aggregate with other information in such a way so that your identity cannot reasonably be determined’
  • As required by law, or in response to a subpoena or search warrant;
  • To outside auditors who have agreed to keep the information confidential;
  • As necessary to enforce the Terms of Service;
  • As necessary to maintain, safeguard and preserve all the rights and property of Hill Insurance Agency LP.

Non- Marketing Purposes

Hill Insurance Agency LP greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes(such as bug alerts, security breaches, account issues, and/or changes in Hill Insurance Agency LP products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Children Under the age of 13

Hill Insurance Agency LP’s website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen. If it is determined that such information has been inadvertently collected on anyone under age thirteen, we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email, text message or newsletters. To discontinue or unsubscribe from our website or other communication, please send an email that you wish to unsubscribe to tshana@hillinstexas.com. If you wish to unsubscribe or opt out from any third-party websites, you must go to that specific website to unsubscribe or opt out.  Hill Insurance Agency LP will continue to adhere to this Policy with respect to any personal information previously collected.

Your Rights as a Data Subject

Under the regulations of the General Data Protection Regulation (“GDPR”) of the EU you have certain rights as a Data Subject. These rights are as follows:

  • The right to be informed: this means we must inform you of how we intend to use your personal data and we do this through the terms of this Policy.
  • The right of access: This means you have the right to request access to the data we hold about you and we must respond to those requests within one month. You can do this by sending an email to tshana@hillinstexas.com
  • The right to rectification: this means that if you believe some of the data, we hold is incorrect, you have the right to have it corrected. You can do this by logging into your account with us, or by sending us an email with your request.
  • The right to erasure: this means you can request that the information we hold be deleted, and we will comply unless we have a compelling reason not to, in which case you will be informed of the same. You can do this by sending an email to tshana@hillinstexas.com.
  • The right to restrict processing: this means you can change your communication preferences or opt-out of certain communications. You can do this by sending an email to tshana@hillinstexas.com
  • The right of data portability: this means you can obtain and use the data we hold for your own purposes without explanation. If you wish to request a copy of your information, contact us at tshana@hillinstexas.com.

In addition to the rights above, please rest assured that we will always aim to encrypt and anonymize your personal information whenever possible. We also have protocols in place in the unlikely event that we suffer a data breach and we will contact you if your personal information is ever at risk. For more details regarding our security protections, see the section below.

Security

Hill Insurance Agency LP takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for the security icon in front of the web address in your browser.

Only employees who need the sensitive information that you provide are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and accept such changes.

How to Contact Us

Email: tshana@hillinstexas.com

Telephone Number: 903-873-3131

Mailing Address:

Hill Insurance Agency LP
113 N. 4th St
Wills Point, Texas 75169